A CNAME is useful for deliverability and user experience.
A CNAME (also called a True Name or Canonical Domain Name) is used to map one domain to another domain, creating an alias for the second domain. We use this alias to help to improve deliverability and flexibility as well as improve the reader's experience as your links will appear to be coming from your domain and allows email inbox filters to see and recognize content that's authentic to a publisher. If a publisher decides to update the IP address of one A Record, then any CNAME record pointing to that host will also update.
Add a CNAME record to your domain's DNS records:
- Go to https://setup.jeeng.com/whitelabel and enter your domain that you would like to create a CNAME for.
- Click "Next" and you will see information to complete the additional steps below.
- Log into your domain provider's DNS records settings.
- Add a record to your DNS settings, selecting CNAME as the record type.
- Return to the Jeeng instructions window or tab and copy the contents of the "Record" column at the top. There's a convenient "copy to clipboard" button you can use for this purpose.
- Paste the copied contents into the Label or Host field within your DNS records.
- Return to the Jeeng instructions window or tab and copy the contents of the Target field. Again, there's a convenient "copy to clipboard" button you can use for this purpose.
- Paste the copied contents into the Destination or Target field within your DNS records.
- Once you've saved the new CNAME record, wait 10 to 30 minutes for the changes to propagate and refresh the Jeeng instructions page to verify if the CNAME is set up correctly. CNAME Record, Host Configuration, and CAA Records should all show a green checkmark.
- If you have any issues or questions, please reach out to your account representative at Jeeng.
Note: If you use Cloudflare to manage your DNS settings, there may be additional instructions at the bottom of the instructional page that need to be followed.